Resources tagged customer service

3 ways vehicle tracking can help to improve customer service
3 ways vehicle tracking can help to improve cus...

Tracking the location of your fleet with a vehicle tracking system can help you achieve your goals. Learn three ways a system can increa...

Customer service

Benefits of Commercial GPS Technology
Benefits of Commercial GPS Technology

Read the many critical benefits of commercial gps technology for businesses. Commercial Truck Drivers and Businesses Benefit from Increa...

Vehicle & equipment management

Are You Getting The Most From Your GPS Solution
Are You Getting The Most From Your GPS Solution

Find out if you're currently seeing all the potential benefits of your GPS fleet management solution

Vehicle & equipment management

Are You Getting The Most From Your GPS Solution
Are You Getting The Most From Your GPS Solution

Find out if you're currently seeing all the potential benefits of your GPS fleet management solution

Are You Getting The Most From Your GPS Solution

Find out if you're currently seeing all the potential benefits of your GPS fleet management solution

Vehicle & equipment management

Buy Cheap, Buy Twice

Choosing anything that costs money should take careful thought & consideration. A telematics system is no different. See how to select ...

Vehicle & equipment management

Are you keeping your new year’s resolutions on the road?

Keeping on the straight and narrow. Everyone wants to be better, and that includes your fleet

Enterprise management

Retail Giant Dixons Carphone improves road risk management and driv...

Retail Giant Dixons Carphone improves road risk management and drives efficiency with Verizon Connect

Case study Enterprise management

Dummies guide Video to Mobile Resource Management

Video - Dummies Guide to Mobile Resource Management

Enterprise management

Research finds Ops directors need new tools

79% of senior operational decision makers believe they need a better way to efficiently manage their mobile workforce operations

Enterprise management

How to guide: Customer service

Deliver the best possible service to every customer using GPS tracking.

Ebook Customer service

Tackling Black Friday and the Christmas season

Logistics managers and ops directors turn to tech to help cope with the influx of seasonal orders

Enterprise management

Mobile Resource Management – driving efficiency in the Airline Serv...

Airline Services businesses need a robust MRM platform to boost operational efficiency

Enterprise management

In the loop: How MRM can turn around your business by maximising yo...

Your mobile workforce are first on scene but last to the technology rollout. Yet a survey found a MRM platform can boost efficiency by al...

Enterprise management

What keeps you awake at night?

Many fleet managers are met with daily pressures within their organisation and how effectively it is being run.

Customer service

Myth Busting: Fleet Tracking Edition

For most fleet-reliant businesses, tracking technology has usually in the very least been considered at some point. But many fleet manage...

Ebook Vehicle & equipment management

Driver Behaviour

This eBook shows how the Verizon Connect GPS tracking system can help you take control of bad driving habits and give you peace of mind w...

Ebook Safety & security

Dysfunctional Families

Dysfunctional Families: Is your mobile workforce the poor relation in your enterprise?

Enterprise management

TCFM unifies separate systems

TC Facilities Management unifies separate systems to monitor and manage field workers creating productivity dividends

Enterprise management

Milobe Wokrrocfe Orepitanos

Unscramble the mobile workforce operations conundrum with a Mobile Resource Management (MRM) platform.. By surveying 200 senior operation...

Ebook Enterprise management

4 Cost Savings Tips for Mobile Enterprises

if you’re only looking at fuel savings you’ll miss out on a whole range of smart ways to cut back on fleet costs. This ebook will introdu...

Ebook Enterprise management

Pepsi maximises its dynamic routing with ‘Verizon Connect Territories

Pepsi Hickory maximises its dynamic routing with ‘Verizon Connect Territories’

Case study Enterprise management

Mobile Resource Management: What is it and why do you need it?

This short guide explains Mobile Resource Management (MRM). The platform that can help you monitor, track and optimise your assets (vehic...

Ebook Enterprise management

Verizon Connect Workforce

Workforce management software to connect you to your mobile workers and fleet. Know what's going on in the field so you can dispatch more...

Ebook Enterprise management

Do more with Verizon Connect Fleet Integrated Services

We understand that managers want much more from their telematics provider than dots on a map. Juggling the needs of the business, while d...

Ebook Enterprise management

Mobile Resource Management for Dummies

This Dummies book is your essential short guide for those looking to discover how digital transformation can help their business manage t...

Ebook Enterprise management

Supporting the Airline Service Industry

Verizon Connect is on hand to provide full visibility of this complex market – highlighting ways to help streamline your operations, resp...

Ebook Enterprise management

Three key takeaways from the Commercial Vehicle Show 2018

Conversations with our partners at CV Show 2018 revealed three clear issues keeping enterprises awake at night.

Enterprise management

TC Facilities Management Drives Efficiency with Verizon Connect

The Verizon Connect system has improved customer service, helping to reassure customers and resolve queries.

Case study Enterprise management

Connecting your business for digital transformation

MRM supports digital transformation objectives by connecting new services with legacy IT to gain a one-world view of the business

Enterprise management

Benefits across the company. Enterprise fleet management solutions.

A comprehensive Mobile Resource Management (MRM) solution can deliver benefits to many departments and roles within a company – not just ...

Ebook Enterprise management

A smarter approach to growing your fleet.

Mobile resource management (MRM) or enterprise fleet management technology helps mobile workforces and the people who manage them to get ...

Ebook Enterprise management

The Four Pillars of efficient fleet utilisation.

A well-utilised fleet can not only boost productivity by as much as 15% as well as decrease costs, but also increase profitability which ...

Ebook Enterprise management

Story Contracting cut reporting time from hours to minutes with Ver...

Verizon Connect, working in partnership with Story, created a bespoke implementation plan to suit the company’s specific fleet requiremen...

Case study Enterprise management

Lorries can’t limbo

Railway bridges experience almost 2,000 lorry strikes per year. According to recent research from Network Rail, more than half of lorry d...

Safety & security

Telematics for Plumbing & Heating

Have you considered how much a telematics solution could be saving your plumbing business when it's out on the road? Read our eBook for m...

Ebook Vehicle & equipment management

9 Secrets to Reducing your Fleet Expenses

As a fleet owner, your day-to-day costs can quickly add up. What you don’t know is there are further hidden, expensive and needless costs...

Ebook Vehicle & equipment management

5 Ways to Measure GPS Tracking Success

Discover five ways your GPS fleet tracking system can help make your business money with this free ebook download.

Ebook Team management

What is Telematics?

Telematics is a combination of the words telecommunications and informatics. It is the technology of sending, receiving and storing infor...

Ebook Vehicle & equipment management

Building a business case for MRM

A panel of 4 fleet owners including Balfour Beatty discussed some unexpected benefits of telematics and Mobile Resource Management provid...

Enterprise management

Mobile Workforce Solution Helps Cleaning Firm Cut Costs by £200 Per...

When it comes to commercial cleaning, fleet management often plays a key role in terms of business efficiency and productivity. It is for...

Case study Vehicle & equipment management

Fleet Management System Helps Manx Firm Save Fuel and Improve Produ...

Established in 1967, MannVend is a family-owned business that has been run by three generations of the Leahy family. With a fleet of 19 v...

Case study Vehicle & equipment management

Scottish haulage company saves on fuel and maintenance cost thanks ...

Scottish haulage company, Gordon Duncan Limited, implemented GPS fleet tracking from Verizon Connect to help increase productivity within...

Case study Vehicle & equipment management

Best Electrical utilises GPS tracking to boost revenue by £60,000

Best Electrical, based in Stevenage, Hertfordshire, is a family-run electrical contractor servicing a large area of the UK, with London a...

Case study Team management

B&K Boiler Services cuts their annual mileage in half with efficien...

B&K Boilers Services is a privately owned, family-run business based in Blackwater, near to Camberley in Surrey. The boiler services com...

Case study Vehicle & equipment management

Traffic jams cost the UK economy £9bn annually

Traffic jams on major UK roads cost the economy around £9bn a year in wasted time, fuel, and unnecessary carbon emissions states new stud...

Enterprise management

Using the power of the cloud to get through the storm

Storms battered many parts of the British Isles last week highlighting the need for organisations to be prepared for all weathers. Busine...

Enterprise management

Fleet management systems set to soar

It may be no surprise to those at the sharp end of fleet operations, that a new report from analysts’ predicting that fleet management s...

Enterprise management

Verizon Connect plays vital role in providing unrivalled customer s...

Verizon Connect's intelligent SaaS platform helps Hexagon Leasing deliver the data required to help their customers save money by operati...

Case study Vehicle & equipment management

GRITIT streamlines operations in the field with Verizon Connect

GRITIT, a leading provider of gritting services in the U.K. streamlines operations in the field through its partnership with Verizon Connect

Case study Team management